Privacy.

Last updated: July 13, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Website and tells You about Your privacy rights under the law, including the UK General Data Protection Regulation (UK GDPR).

We use Your Personal Data strictly to handle your booking enquiries and analyse website performance. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Types of data collected

Personal data

While using Our booking enquiry form, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information is limited to:

  • First name and last name
  • Email address
  • Requested booking dates and party size

Usage data & tracking technologies

Usage Data is collected automatically when using the Website. This may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that You visit, the time and date of Your visit, and the time spent on those pages.

2. Google analytics

We use Google Analytics, a web analytics service provided by Google, Inc., to monitor and analyse the use of our Website. Google Analytics uses cookies to collect anonymous information regarding how visitors interact with our pages.

The information generated by the cookie about your use of the website (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.

Google Analytics cookies collect data completely anonymously. They do not track or store personally identifiable information (such as your name or email address). You can prevent Google Analytics from recognising you on return visits by disabling cookies on your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on.

3. Use of your personal data

Cauldhame uses the collected data strictly for the following purposes:

  • To manage your requests: To attend to, track, and manage the holiday booking enquiries you submit to us via our form.
  • To contact you: To reach you by email regarding your holiday stay, availability updates, or essential administrative communications.
  • To maintain our service: To monitor web traffic trends so we can optimise performance and keep our site secure.

We do not sell, rent, or lease your personal data to third parties, nor do we share your data with external corporate affiliates or marketing entities.

4. Retention and security of data

We will retain your Personal Data only for as long as is necessary to fully resolve your booking enquiry.

The security of your data is incredibly important to us, and we utilise standard secure hosting practices to protect your information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Children’s privacy

Our service does not intentionally address anyone under the age of 16. We do not knowingly collect personally identifiable information from children. If we discover that a child under 16 has submitted personal information through our contact forms without parental verification, we take immediate steps to remove that data from our records.

6. Contact us

If you have any questions about this Privacy Policy or wish to request the deletion of any data you have submitted to us, you can contact us directly:

  • By email: annseatter@btinternet.com
  • By phone: 07720 871795
  • By mail: Ann Seatter
    Farewell Farm
    St Margaret’s Hope
    South Ronaldsay
    Orkney
    KW17 2TW